AIRLINE INFORMATION:
Air Niugini require all passengers to check-in a minimum of one hour prior to departure for domestic flights and two hours for international flights. Please allow an additional 15 minutes for the queues at Jackson’s Airport.

AIRLINES

AIRPORT TRANSFERS:
Airport transfers to and from Jackson’s Airport are complimentary. Early morning departures should he booked before 4.30 pm on the day prior to departure.

BABYSITTING:
Arrangements for a baby sitter can be made through Reception. Please note that 24 hours notice is requested. This service will be charged at K8.00 per hour, or part thereof, with a minimum of two hours.

BAGGAGE
For collection of luggage from your room, please contact Reception. Free storage is available for guests departing after the usual checkout time of 10.30am.

BANKS:
The following banks operate in Port Moresby:

BARS:
Jacks Bar: Open from 4.00pm till late daily.
Rattle 'n' Hum Bar: Open daily from 10.00am till 10.00pm.

BUSINESS CENTRE:
For all your business requirements. Services include free E-Mail and Internet access for houseguests from 5pm till 10pm each day. Other services include wordprocessing and secretarial services, photocopying and faxes.

CAR PARKING:
Free car parking is available 24 hours a day to all houseguests. However, please note that the hotel is unable to accept responsibility for vehicles or their contents at any time.

CAR RENTALS:
Available on site Budget Rent a Car offers special rates to all houseguests. For bookings, or to contact Chauffeur Drive, please contact the Reservations Desk.

CHECKOUT TIME:
To minimize inconvenience to incoming guests please note that our checkout time is 10 am. If you wish an extension on this time please check with the Front Office Manager.

CHOICE FLAG HOTELS:
Reservations can be made free of charge for any property listed in the Flag Choice Hotels directory.

CHURCH SERVICES:

CONFERENCES:
Please contact either the Conference & Functions Sales Co-ordinator during office hours. No matter how big or small your needs, we will be delighted to show you our facilities and discuss your requirements.

Please click here for full details of our facilities

CORAL SEA HOTELS:
We are pleased to make reservations for guests at any one of the following Coral Sea Hotels:

COTS:
Please contact Reception for assistance.

CREDIT CARDS:
We are pleased to accept the following credit cards: Visa, MasterCard, Diners Club and American Express. Please note that personal or company cheques are not accepted as a form of payment without prior clearance.

DINING FACILITIES:
Ani Ani Restaurant: Breakfast 6.00am - 10.00am
Lunch 12.00pm - 2.00pm
Dinner 6.00pm - 10.00pm
Rattle ‘n’ Hum: Open from 9.00am - 10.00pm
Special dietary requirements should be Head Chef by 10.00am on Ext.155.
A buffet selection of cakes and pastries is available daily between 10am and 10pm in the Rattle 'n' Hum.

DRESS CODE:
Although, generally speaking, informal attire is part Melanesian lifestyle, we request that guests refrain from wearing swim wear, going bate-chested or barefoot in the Coffee Shop, Restaurant or lobby. It is required that long trousers (or shorts with long socks), shoes and a collared shirt ate worn in the Restaurant and Bar areas at all times.

DRINKING WATER:
Tap water is generally safe to drink, although bottled water is available for sale from the hotel bars.

DRY CLEANING:
A 24-hour off-site service is available. Please call the Head Housekeeper on Ext. 173.

ELECTRICITY:
Electrical current is 240V - 50 cycles.

EMERGENCY:
Contact the Front Office or the Duty Manager.

FACSIMILE:
Please inquire at the Business Centre or at the Front Desk.

FIRE:
In the event of fire, please contact the Front Desk. or the Duty Manager and proceed to the nearest emergency assembly point.

FIRST AID:
For treatment, please ask for the Duty Manager.

FUNCTIONS:
For all information regarding special dinners, social functions and parties, please contact our Conference & Functions Sales C-ordinator.

GUESTS LAUNDRY & VALET
A laundry bag and docket is provided in your room. Laundry collected by 9.00am will be returned the same day. Please call the Head Housekeeper for assistance.

IRONING:
Should you require clean items to be ironed, a 50% charge of our usual laundry costs will apply. Please contact Housekeeping for assistance.

HOSPITALITY SUITES:
Should you wish to entertain, provide display space or arrange a meeting, we have a number of room alternatives to meet your requirements. Please contact the Conference & Functions Sales Co-ordinator for assistance.

KEY:
Your room keys should be left with Reception when leaving the hotel premises.

MAIL & MESSAGES:
All E-Mail, phone and fax messages will be placed under your door. Letters for posting may be left at the Reception Desk. Postage stamps are available for sale in the Gift Shop.

NEWSAGENCY:
Various gift items, magazines and local papers are available in the news agency located in the main lobby, which is open daily from 7.00am till 9.00pm.

NEWSAGENCY:
Various gift items, magazines and local papers are available in the news agency located in the main lobby, which is open daily from 7 am till 9 pm.

PETS:
Local authorities do not permit any animals to be kept on hotel premises.

LOST & FOUND:
For help in locating lost items, please contact the Head Housekeeper or the Duty Manager.

PHOTOCOPYING:
Available at the Business Centre or the Front Desk.

RADIO:

RESTAURANT:
The Rattle 'n' Hum Coffee Shop, Bar and Pizzeria is located in the main driveway entrance to the hotel. There is also the Sportsman’s Bar which has popular gaming machines. The Ani Ani Restaurant is located adjacent to the Reception.

ROOM SERVICE 24 HRS:
Please refer to the Room Service menu placed in your room.

SAFE DEPOSIT: Guest are advised to deposit their valuables including passports at Reception. the hotel is unable to accept responsibility for articles not deposited for safekeeping.

SECURITY:
24-hour security is provided.

SWIMMING POOL:
The opening hours of operation are 7.00am to 7.00pm daily. There is no lifeguard in attendance, so children 14 years and under must be supervised by an adult at all times.

TEA & COFFEE FACILITIES:
This is provided in your room with our compliments.

TELEPHONE:
To make a call within PNG, please dial 0, followed by the number.
To call an overseas number, dial 0 for an outside line, followed by 05, then followed by the country code and number. International country codes can he found in the telephone directory in your room. IDD calls are cheaper between 10pm to 6.00am each day and all day Sunday.
The hotel’s telephone system relies on meter pulses generated by Telikom and all calls are automatically charged to your account. Charges are per unit pulse, and this rate varies on distance, length of call and the time a call is made. Calls within Port Moresby are not timed.
Calls within the hotel are free of charge and can be made by simply dialing the room or extension number.

TELEVISION:
Your television has been tuned for the best available multi-channel cable TV service.

TOURS AND SIGHTSEEING:
Our Reception staff will be pleased to advise you on the various day tours available.

TRAVEL:
You are advised to reconfirm all onward air travel.

WAKE UP CALLS:
Please book your wake up call with the Operator.