AIRLINE INFORMATION:
Air Niugini require all passengers to check-in a minimum of one hour prior to departure for domestic flights and two hours for international flights. Please allow an additional 15 minutes for the queues at Jackson’s Airport.

AIRLINES

AIRPORT TRANSFERS:
Airport transfers to and from Jackson’s Airport are complimentary. Early morning departures should he booked before 4.30 pm on the day prior to departure.

BABY SITTING:
Arrangements for a baby sitter can be made through Reception. Please note that 24 hours notice is requested. This service will be charged at K8.00 per hour, or part thereof, with a minimum of two hours.

BAGGAGE
For collection of luggage from your room, please contact Reception. Free storage is available for guests departing after the usual checkout time of 10.30am.

BANKS:
The following banks operate in Port Moresby:

BARS:
Ozzie's Bar: Open from 4.00pm till late, Monday to Saturday only.

BUSINESS CENTRE:
For all your business requirements. Services include free E-Mail and Internet access for houseguests from 5pm till 10pm each day. Other services include wordprocessing and secretarial services, photocopying and faxes.

CAR PARKING:
Free car parking is available 24 hours a day to all house guests. However, please note that the hotel is unable to accept responsibility for vehicles or their contents at any time.

CAR RENTALS:
Budget Rent-a-Car offers special rates to all house guests. For bookings, or to contact Chauffeur Drive, please contact the Reservations Desk.

CHECKOUT TIME:
To minimize inconvenience to incoming guests please note that our checkout time is 10am. If you wish an extension on this time please check with the Front Office Manager.

CHURCH SERVICES:

CONFERENCES:

Please contact either the Conference & Functions Sales Co-ordinator during office hours. No matter how big or small your needs, we will be delighted to show you our facilities and discuss your requirements.

Please click here for full details of our facilities

CORAL SEA HOTELS:
We are pleased to make reservations for guests at any one of the following Coral Sea Hotels:

COTS:
Available from Reception.

CREDIT CARDS:
We are pleased to accept the following credit cards: Visa, MasterCard, Diners Club and American Express. Please note that personal or company cheques are not accepted as a form of payment without prior clearance.

DINING FACILITIES:
Brasserie: Breakfast 6.00am - 10.00am
Lunch 10.00am - 6.00pm
Dinner 6.00pm - 10.00pm
Special dietary requirements should be discussed with our Head Chef.

DOCTOR / DENTIST: <
Please contact the Front Office on Ext.9 for assistance at all times. You could also contact Mills Dental Clinic on Tel: 320 0600 or the Pacific International Hospital on 323 4400.

DRESS CODE:
Although, generally speaking, informal attire is part of the Melanesian lifestyle, we request that guests refrain from wearing swim wear, going bare-chested or barefoot in the Coffee Shop, Restaurant or lobby. It is required that long trousers (or shorts with long socks), shoes and a collared shirt are worn in the Restaurant and Bar areas at all times.

DRINKING WATER:
Tap water is generally safe to drink, although bottled water is available for sale from our bars.

DRY CLEANING:
A 24-hour off-site service is available.

ELECTRICITY:
Electrical current is 240V - 50 cycles.

EMERGENCY:
Contact the Front Office or the Duty Manager.

FACSIMILE:
Please inquire at the Business Centre or at the Front Desk.

FIRE:
In the event of fire, please contact the Front Desk. or the Duty Manager and proceed to the nearest emergency assembly point.

FIRST AID:
For treatment, please ask for the Duty Manager.

FUNCTIONS:
For all information regarding special dinners, social functions and parties, please contact our Conference & Functions Sales Coordinator.

GUESTS LAUNDRY & VALET
A laundry bag and docket is provided in your room. Laundry collected by 9.00am will be returned the same day.

IRONING:
Should you require clean items to be ironed, a 50% charge of our usual laundry costs will apply. Please contact Housekeeping for assistance.

HOSPITALITY SUITES:
Should you wish to entertain, provide display space or arrange a meeting, we have a number of room alternatives to meet your requirements.

KEY:
Your room keys should be left with Reception when leaving the hotel premises.

MAIL & MESSAGES:
All E-Mail, phone and fax messages will be placed under your door. Letters for posting may be left at the Reception Desk.

MAINTENANCE:
If something in your room is not in working order, please advise us so that we may rectify the matter as soon as possible. Alternatively, please complete a Maintenance Request form, which is placed in your room compendium.

PETS:
Local authorities do not permit any animals to be kept on hotel premises.

PHOTOCOPYING:
Available at the Business Centre or the Front Desk.

RADIO:

RESTAURANT:
The Beachside Brasserie is located in the main driveway entrance to the hotel.

SAFE DEPOSIT: Guest are advised to deposit their valuables including passports at Reception. the hotel is unable to accept responsibility for articles not deposited for safekeeping.

SECURITY:
24-hour security is provided.

SWIMMING POOL:
The opening hours of operation are 7.00am to 7.00pm daily. There is no lifeguard in attendance, so children 14 years and under must be supervised by an adult at all times.

TEA & COFFEE FACILITIES:
This is provided in your room with our compliments.

TELEPHONE:
To make a call within PNG, please dial 0, followed by the number. To call an overseas number, dial 0 for an outside line, followed by 05, then followed by the country code and number. International country codes can he found in the telephone directory in your room. IDD calls are cheaper between 10pm to 6.00am each day and all day Sunday.
The hotel’s telephone system relies on meter pulses generated by Telikom and all calls are automatically charged to your account. Charges are per unit pulse, and this rate varies on distance, length of call and the time a call is made. Calls within Port Moresby are not timed.
Calls within the hotel are free of charge and can be made by simply dialing the room or extension number.

TELEVISION:
Your television has been tuned for the best available multi-channel cable TV service.

TOURS AND SIGHTSEEING:
Our Reception staff will be pleased to advise you on the various day tours available.

TRAVEL:
You are advised to reconfirm all onward air travel.

WAKE UP CALLS:
Please book your wake up call with the Operator.

WHITTAKER SERVICED APARTMENTS:
Apartments are serviced 6 days, allowing tenants to sleep in on Sundays! Whittaker Apartments are ideally located on Ela Beach and within 200 metres of Port Moresby’s business precinct, where one can access all major banks, the Port Moresby GPO, travel agent’s and major supermarkets.

All 30 x 2 bedroom serviced apartments are fully furnished and self–contained. The apartments offer superior accommodation with both ceiling fans and individual split system air–conditioning in each bedroom and lounge.

Modern kitchens feature glass cook–tops, wall ovens and microwave with Sharp 450 litre fridge/freezers and bedrooms are spacious with built in wardrobes with sliding mirror and an electronic safe in the main bedroom.